FAQ
Frequently Asked Questions

We Look Forward to Partnering With You

We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you don’t see covered in our FAQ, please contact us through text or email. 

Appointments can be made via our booking tab. A 25% deposit must be made in order to secure your appointment. 

While it is not required for you to be home during the cleaning we do ask that you please make sure the team has entry access and any information you want them to know.

Once you contact us with your booking request, we work on creating your invoice. Once your deposit is paid, your appointment date is confirmed. You may set up a preauthorized credit card for us to debit final payment after service.
We accept cash, check, and Venmo ahead of service as well. 

Yes! Although, if there is a certain product you prefer or a particular product you don’t like, please let us know ahead of time so we can add it to our notes.

While we are very pet-friendly, we do ask that all pets be secured by the homeowner before we arrive, either in a safe room, kennel, or backyard to allow our team to clean effectively. We appreciate your understanding. 

We will contact you ahead of time to arrange a different day of the week that works for you. We do not work on New Years day, July 4th, Thanksgiving Day, Christmas Eve, and Christmas Day.

A tip is never required or expected. If you decide you would like to you can add it on to the method of payment or by leaving cash in a spot where we will notice it. Please be advised that a note, or honest review equally means a lot to us!

Still Have Questions? Our Staff Would be Happy to Assist You.